I’ve been financial that have BECU for a tiny more than an effective season. I favor its lower costs, plethora of atms almost everywhere, compensation out-of atm costs, if you use other non bank fingers, its on line bank application is straightforward so you’re able to navigate, and being in a position to send and receive cash on zelle. But mainly, what i spend very awareness of, is the amicable team! I’ve been to numerous becu branches while in the Arizona, as well as have not ever been troubled. Basically get rid of my personal bank card and need a different sort of that, I simply head into a part and also have one. I experienced certain swindle, which they promptly place the funds back in my personal membership, then adopting the research, post me a page confirming this new con and no factors try discovered. Now, I went toward Lynnwood part by the Alderwood mall, 15 minutes before lender manage intimate, and got a loan, charge card and an overdraft credit line. CYNTHIA LI took charges out-of my personal earnings which have pro finess and you will made me feel like I happened to be taken care of by the relatives. The latest twenty-five% interest and a risk of the credit bank, is actually moved. Replaced by 11% attract and you may a lesser fee! The fresh department director actually emerged over to compliment myself, since the I found myself thus surprised at searching a great deal, inside the therefore little time. I have little idea why people goes toward various other financial. Its customer service is the better as much as.
Bad experience
Worst experience. Zero correspondence. It will take such as for instance 1000 attempts to score an individual help. My vehicle got towed by communication gap. They won’t grab phone calls. Offices intimate earlier than the state big date. BECU employees on their own are unable to connect with most other departments. I experienced so you’re able to reschedule my personal all over the world journey just to have one file from them just like the profile people remaining in early stages Tuesday and manage only be into the for the Friday due to they being out of to possess MLK Date.